Support
# Support
## Get Help
If you need assistance with LBN, please use the contact form below or email us directly at **support@lbnapp.com**.
## Common Questions
**How do I delete my account?**
Go to Profile → Account Settings → Delete Account.
**How do I restore my data on a new device?**
Simply log in with your username and password. All your data is stored on our servers.
**I purchased premium but ads are still showing.**
Try signing out and back in. If the issue persists, contact support.
**A product scan returned wrong information.**
Open Food Facts data may occasionally be incorrect. You can report errors via the app or contact us.